Delete your ScoopHQ Field account
Field technicians can ask for their login and location history to be removed at any time.
From the app
- Open the Profile tab.
- Tap Delete my account, then Request deletion.
The request goes to your office immediately. You can keep working until it is processed.
Without the app
Email support@scoophq.app from the email address on file, or text your office, and say you want your field-app account deleted. We confirm the request with your office before acting on it.
What is deleted, and when
- Within 30 days: your login, push tokens and device records, and all individual location points.
- Kept by the company: shift times and mileage totals used for payroll, and stop records (status, photos, notes) that belong to the client's service history. The company retains these under its own records policy; they no longer link to a login.
See the privacy policy for the full picture.